Refund policy

Returns & Refunds

Due to the nature of our products, we are unable to accept returns, exchanges, or cancellations once an order has been placed.

However, if your order arrives damaged or if something is missing, please reach out to us within 48 hours of delivery at hello@unboxme.au. We will always do our best to make things right.

At Unbox Me, every gift is carefully packed with love and intention, and we truly want your recipient to feel that when they open their box.